Job Details

Our Teammates Enjoy: 

✦Great Pay

✦Overtime eligibility for schedules over 40 hours/week

✦Paid Sick Leave benefits available in applicable states

✦Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html

✦FREE Education assistance

✦Scratch kitchen

✦Authentic family recipes

✦Lots of other perks and discounts 

Job summary:

Responsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.

Essential functions:         

Must be willing and able to:

• Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
• Take all reservation calls and record necessary information
• Confirm applicable reservations according to standing operating procedure
• Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
• Maintain an accurate head count of guests seated in each station
• Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
• Check washrooms and coordinate with bus staff cleaning requirements
• Ensure that host desk and waiting area are kept clean and organized throughout the shift
• Sell and accurately account for gift certificate sales
• Move tables as needed for larger or smaller parties
• Relate to guests pleasantly and with good humor
• Communicate effectively with guests

Must be willing and able to meet individual restaurant requirements in the following when that restaurant is on a wait:

• Accurately quote wait time within 5 minutes
• Efficiently assign tables appropriate for parties being seated
• Accurately fill out and maintain host/hostess control sheet
• Anticipate needs of scheduled special parties
• Communicate seating needs to service, bus and other host staff
• Cordially inform the guest about where to wait and how wait system works