Job Details

Job summary: Responsible for assisting the service team in achieving the optimum professional service to guests.

Key Responsibilities: 

• Maintain a clean and orderly work area to ensure safety
• Assist service team with coffee service
• Perform team service as instructed by team leader/manager
• Help to stock ice and water pitchers in the Bus stations
• Carry and polish silverware and glassware from dish machine
• Stock Bus Stations and Beverage Stations with polished silver and glassware
• Stock Beverage Stations with Iced Tea
• Stock Bus Stations with share plates
• Perform more than one task at a time
• Complete all side work as assigned in a timely manner
• Properly change CO2 and soda dispensers
• Refrain from smoking for the duration of shift
• Perform calmly and effectively under pressure
• Communicate effectively with guests and co-workers

Accountabilities:

Must be willing and able to:

• Follow proper hand washing procedure (see sanitation article)
• Be an active team player
• Understand and follow supervisor’s instructions
• Acquire and wear uniform prescribed in training manual
• Maintain and clean uniform
• Maintain a well-manicured appearance and persona that reflects the established image of the restaurant
• Perform under more than average stressful conditions
• Make appropriate judgment calls under stressful conditions